Jukka Lampikoski a73cce678e Sync ticket status to Zammad + prevent closed tickets reopening ...

- When changing ticket status in intra, now syncs to Zammad too
  (close in intra → close in Zammad, etc.)
- Prevent Zammad sync from reopening locally closed tickets
  unless Zammad has genuinely new activity (updated_at changed)

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>

2026-03-13 17:15:16 +02:00

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