a73cce678ef0f4803d6170f82380d73b61f8ac10
- When changing ticket status in intra, now syncs to Zammad too (close in intra → close in Zammad, etc.) - Prevent Zammad sync from reopening locally closed tickets unless Zammad has genuinely new activity (updated_at changed) Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
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