feat: ticket reply improvements + priority + templates + Telegram
Reply form: - Mailbox/sender selection dropdown (choose which email to reply from) - CC field (auto-filled from incoming email CC, editable) - Reply templates dropdown (quick insert pre-made responses) Priority system: - Three levels: normaali, tärkeä, urgent - Priority dropdown in ticket detail view - Priority-based sorting (urgent/tärkeä always on top) - Visual indicators in ticket list (colored rows, emoji badges) - Priority emails: per-company email list that auto-sets "tärkeä" Response templates: - CRUD management in Settings tab - Dropdown selector in reply form - Templates insert into textarea Telegram alerts: - Bot token + chat ID configuration in Settings - Test button to verify connection - Auto-alert on urgent tickets (both manual and from email fetch) - Alert on priority email matches Database changes: - New tables: reply_templates, customer_priority_emails - New columns: tickets.cc, tickets.priority - ALTER TABLE migration in initDatabase() Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
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24
style.css
24
style.css
@@ -1184,6 +1184,30 @@ span.empty {
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background: #d5f0d5 !important;
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}
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.ticket-row-urgent {
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background: #fef2f2 !important;
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border-left: 3px solid #e74c3c !important;
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}
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.ticket-row-urgent:hover {
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background: #fee2e2 !important;
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}
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.ticket-row-important {
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background: #fffbeb !important;
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border-left: 3px solid #f59e0b !important;
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}
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.ticket-row-important:hover {
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background: #fef3c7 !important;
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}
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.ticket-prio-urgent {
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font-size: 0.9rem;
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}
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.ticket-prio-important {
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font-size: 0.9rem;
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}
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/* Ticket thread */
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.ticket-thread {
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display: flex;
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