<?php
// Turvalliset session-asetukset
ini_set('session.cookie_httponly', 1);
ini_set('session.cookie_secure', 1);
ini_set('session.use_strict_mode', 1);
ini_set('session.cookie_samesite', 'Strict');
session_start();

header('Content-Type: application/json');
header('X-Content-Type-Options: nosniff');

define('DATA_DIR', __DIR__ . '/data');
define('DATA_FILE', DATA_DIR . '/customers.json');
define('USERS_FILE', DATA_DIR . '/users.json');
define('CHANGELOG_FILE', DATA_DIR . '/changelog.json');
define('ARCHIVE_FILE', DATA_DIR . '/archive.json');
define('LEADS_FILE', DATA_DIR . '/leads.json');
define('TOKENS_FILE', DATA_DIR . '/reset_tokens.json');
define('RATE_FILE', DATA_DIR . '/login_attempts.json');
define('CONFIG_FILE', DATA_DIR . '/config.json');
define('TICKETS_FILE', DATA_DIR . '/tickets.json');
define('SITE_URL', 'https://intra.cuitunet.fi');

// Sähköpostiasetukset
define('MAIL_FROM', 'sivusto@cuitunet.fi');
define('MAIL_FROM_NAME', 'CuituNet Intra');

// Varmista data-kansio ja tiedostot
if (!file_exists(DATA_DIR)) mkdir(DATA_DIR, 0755, true);
foreach ([DATA_FILE, USERS_FILE, CHANGELOG_FILE, ARCHIVE_FILE, LEADS_FILE, TOKENS_FILE, RATE_FILE, TICKETS_FILE] as $f) {
    if (!file_exists($f)) file_put_contents($f, '[]');
}

initUsers();

$method = $_SERVER['REQUEST_METHOD'];
$action = $_GET['action'] ?? '';

// ==================== HELPERS ====================

function requireAuth() {
    if (!isset($_SESSION['user_id'])) {
        http_response_code(401);
        echo json_encode(['error' => 'Kirjaudu sisään']);
        exit;
    }
}

function requireAdmin() {
    requireAuth();
    if (($_SESSION['role'] ?? '') !== 'admin') {
        http_response_code(403);
        echo json_encode(['error' => 'Vain ylläpitäjä voi tehdä tämän']);
        exit;
    }
}

function currentUser(): string {
    return $_SESSION['username'] ?? 'tuntematon';
}

function generateId(): string {
    return bin2hex(random_bytes(8));
}

function generateToken(): string {
    return bin2hex(random_bytes(32));
}

// ==================== RATE LIMITING ====================

function checkRateLimit(string $ip): bool {
    $attempts = json_decode(file_get_contents(RATE_FILE), true) ?: [];
    $now = time();
    // Siivoa vanhat (yli 15 min)
    $attempts = array_filter($attempts, fn($a) => ($now - $a['time']) < 900);
    file_put_contents(RATE_FILE, json_encode(array_values($attempts)));
    // Laske tämän IP:n yritykset viimeisen 15 min aikana
    $ipAttempts = array_filter($attempts, fn($a) => $a['ip'] === $ip);
    return count($ipAttempts) < 10; // Max 10 yritystä / 15 min
}

function recordLoginAttempt(string $ip): void {
    $attempts = json_decode(file_get_contents(RATE_FILE), true) ?: [];
    $attempts[] = ['ip' => $ip, 'time' => time()];
    file_put_contents(RATE_FILE, json_encode($attempts));
}

function getClientIp(): string {
    return $_SERVER['HTTP_X_FORWARDED_FOR'] ?? $_SERVER['REMOTE_ADDR'] ?? '0.0.0.0';
}

// ==================== CONFIG ====================

function loadConfig(): array {
    if (!file_exists(CONFIG_FILE)) return [];
    return json_decode(file_get_contents(CONFIG_FILE), true) ?: [];
}

function saveConfig(array $config): void {
    file_put_contents(CONFIG_FILE, json_encode($config, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
}

function normalizeAddress(string $addr): string {
    $addr = strtolower(trim($addr));
    $addr = preg_replace('/\s+/', ' ', $addr);
    return $addr;
}

// ==================== EMAIL ====================

function sendMail(string $to, string $subject, string $htmlBody): bool {
    $headers = "MIME-Version: 1.0\r\n";
    $headers .= "Content-Type: text/html; charset=UTF-8\r\n";
    $headers .= "From: " . MAIL_FROM_NAME . " <" . MAIL_FROM . ">\r\n";
    $headers .= "Reply-To: " . MAIL_FROM . "\r\n";
    return mail($to, $subject, $htmlBody, $headers, '-f ' . MAIL_FROM);
}

// ==================== IMAP CLIENT (socket-pohjainen, ei vaadi php-imap) ====================

class ImapClient {
    private $socket = null;
    private int $tagCounter = 0;
    public string $lastError = '';

    public function connect(array $config): bool {
        $host = $config['imap_host'] ?? '';
        $port = intval($config['imap_port'] ?? 993);
        $user = $config['imap_user'] ?? '';
        $pass = $config['imap_password'] ?? '';
        $encryption = $config['imap_encryption'] ?? 'ssl';

        if (empty($host) || empty($user) || empty($pass)) {
            $this->lastError = 'IMAP-asetukset puuttuvat';
            return false;
        }

        $prefix = ($encryption === 'ssl') ? 'ssl://' : 'tcp://';
        $context = stream_context_create([
            'ssl' => ['verify_peer' => false, 'verify_peer_name' => false]
        ]);

        $this->socket = @stream_socket_client(
            $prefix . $host . ':' . $port,
            $errno, $errstr, 15,
            STREAM_CLIENT_CONNECT, $context
        );

        if (!$this->socket) {
            $this->lastError = "Yhteys epäonnistui: {$errstr} ({$errno})";
            return false;
        }

        stream_set_timeout($this->socket, 30);

        // Read greeting
        $greeting = $this->readLine();
        if (!$greeting || strpos($greeting, '* OK') === false) {
            $this->lastError = 'Palvelin ei vastannut oikein: ' . $greeting;
            $this->disconnect();
            return false;
        }

        // STARTTLS if needed
        if ($encryption === 'tls') {
            $resp = $this->command('STARTTLS');
            if (!$this->isOk($resp)) {
                $this->lastError = 'STARTTLS epäonnistui';
                $this->disconnect();
                return false;
            }
            if (!stream_socket_enable_crypto($this->socket, true, STREAM_CRYPTO_METHOD_TLS_CLIENT)) {
                $this->lastError = 'TLS-neuvottelu epäonnistui';
                $this->disconnect();
                return false;
            }
        }

        // Login
        $resp = $this->command('LOGIN "' . $this->escape($user) . '" "' . $this->escape($pass) . '"');
        if (!$this->isOk($resp)) {
            $this->lastError = 'Kirjautuminen epäonnistui: väärä tunnus tai salasana';
            $this->disconnect();
            return false;
        }

        // Select INBOX
        $resp = $this->command('SELECT INBOX');
        if (!$this->isOk($resp)) {
            $this->lastError = 'INBOX:n avaus epäonnistui';
            $this->disconnect();
            return false;
        }

        return true;
    }

    public function fetchMessages(int $limit = 50): array {
        if (!$this->socket) return [];

        // Get message count from STATUS
        $resp = $this->command('STATUS INBOX (MESSAGES)');
        $totalMessages = 0;
        foreach ($resp as $line) {
            if (preg_match('/MESSAGES\s+(\d+)/i', $line, $m)) {
                $totalMessages = intval($m[1]);
            }
        }
        if ($totalMessages === 0) return [];

        $start = max(1, $totalMessages - $limit + 1);
        $range = $start . ':' . $totalMessages;

        // Fetch headers for range
        $resp = $this->command("FETCH {$range} (BODY.PEEK[HEADER.FIELDS (FROM SUBJECT DATE MESSAGE-ID IN-REPLY-TO REFERENCES)] BODY.PEEK[TEXT] FLAGS)");

        $messages = [];
        $current = null;
        $headerBuf = '';
        $bodyBuf = '';
        $readingHeader = false;
        $readingBody = false;
        $headerBytesLeft = 0;
        $bodyBytesLeft = 0;

        // Simpler approach: fetch one-by-one for reliability
        $messages = [];
        for ($i = $totalMessages; $i >= $start; $i--) {
            $msg = $this->fetchSingleMessage($i);
            if ($msg) $messages[] = $msg;
        }

        return $messages;
    }

    private function fetchSingleMessage(int $num): ?array {
        // Fetch headers
        $resp = $this->command("FETCH {$num} BODY.PEEK[HEADER]");
        $headerRaw = $this->extractLiteral($resp);

        if (!$headerRaw) return null;

        $headers = $this->parseHeaders($headerRaw);
        $subject = $this->decodeMimeHeader($headers['subject'] ?? '');
        $fromRaw = $headers['from'] ?? '';
        $fromParsed = $this->parseFrom($fromRaw);
        $messageId = trim($headers['message-id'] ?? '');
        $inReplyTo = trim($headers['in-reply-to'] ?? '');
        $references = trim($headers['references'] ?? '');
        $dateStr = $headers['date'] ?? '';
        $date = $dateStr ? @date('Y-m-d H:i:s', strtotime($dateStr)) : date('Y-m-d H:i:s');
        if (!$date) $date = date('Y-m-d H:i:s');

        // Fetch body (text part)
        $body = $this->fetchBody($num);

        return [
            'subject' => $subject,
            'from_email' => $fromParsed['email'],
            'from_name' => $this->decodeMimeHeader($fromParsed['name']),
            'message_id' => $messageId,
            'in_reply_to' => $inReplyTo,
            'references' => $references,
            'date' => $date,
            'body' => $body,
        ];
    }

    private function fetchBody(int $num): string {
        // Try text/plain first via BODYSTRUCTURE
        $resp = $this->command("FETCH {$num} BODYSTRUCTURE");
        $structLine = implode(' ', $resp);

        // Simple approach: fetch BODY[1] (usually text/plain in multipart)
        // or BODY[TEXT] for simple messages
        $resp = $this->command("FETCH {$num} BODY.PEEK[1]");
        $body = $this->extractLiteral($resp);

        if (!$body) {
            // Fallback: full text
            $resp = $this->command("FETCH {$num} BODY.PEEK[TEXT]");
            $body = $this->extractLiteral($resp);
        }

        if (!$body) return '';

        // Detect encoding from BODYSTRUCTURE
        $encoding = '';
        // Parse BODYSTRUCTURE for encoding (7BIT, BASE64, QUOTED-PRINTABLE)
        if (preg_match('/"TEXT"\s+"PLAIN"\s+\([^)]*\)\s+NIL\s+NIL\s+"([^"]+)"/i', $structLine, $em)) {
            $encoding = strtoupper($em[1]);
        } elseif (preg_match('/BODY\[1\].*?"([^"]+)"/i', $structLine, $em)) {
            $encoding = strtoupper($em[1]);
        }

        // Try to detect encoding from body content if not found
        if (!$encoding) {
            // Check if it looks like base64
            if (preg_match('/^[A-Za-z0-9+\/=\s]+$/', trim($body)) && strlen(trim($body)) > 50) {
                $decoded = @base64_decode($body, true);
                if ($decoded !== false && strlen($decoded) > 0) {
                    // Verify it produces readable text
                    if (preg_match('/[\x20-\x7E\xC0-\xFF]/', $decoded)) {
                        $body = $decoded;
                    }
                }
            }
        } else {
            if ($encoding === 'BASE64') {
                $body = base64_decode($body);
            } elseif ($encoding === 'QUOTED-PRINTABLE') {
                $body = quoted_printable_decode($body);
            }
        }

        // Strip HTML if it looks like HTML
        if (preg_match('/<html|<body|<div|<p\b/i', $body)) {
            $body = strip_tags($body);
            // Clean up whitespace
            $body = preg_replace('/\n{3,}/', "\n\n", $body);
        }

        // Try charset conversion
        if (preg_match('/charset[="\s]+([^\s;"]+)/i', $structLine, $cm)) {
            $charset = strtolower(trim($cm[1], '"'));
            if ($charset && $charset !== 'utf-8') {
                $converted = @iconv($charset, 'UTF-8//IGNORE', $body);
                if ($converted !== false) $body = $converted;
            }
        }

        return trim($body);
    }

    private function parseHeaders(string $raw): array {
        $headers = [];
        $lines = explode("\n", str_replace("\r\n", "\n", $raw));
        $lastKey = '';
        foreach ($lines as $line) {
            if ($line === '' || $line === "\r") continue;
            // Continuation line (starts with space/tab)
            if (preg_match('/^[\s\t]+(.+)/', $line, $m)) {
                if ($lastKey && isset($headers[$lastKey])) {
                    $headers[$lastKey] .= ' ' . trim($m[1]);
                }
                continue;
            }
            if (preg_match('/^([A-Za-z\-]+):\s*(.*)$/', $line, $m)) {
                $key = strtolower($m[1]);
                $headers[$key] = trim($m[2]);
                $lastKey = $key;
            }
        }
        return $headers;
    }

    private function parseFrom(string $from): array {
        $from = trim($from);
        if (preg_match('/^"?([^"<]*)"?\s*<([^>]+)>/', $from, $m)) {
            return ['name' => trim($m[1], ' "'), 'email' => trim($m[2])];
        }
        if (preg_match('/^([^\s@]+@[^\s@]+)/', $from, $m)) {
            return ['name' => '', 'email' => $m[1]];
        }
        return ['name' => '', 'email' => $from];
    }

    private function decodeMimeHeader(string $str): string {
        if (strpos($str, '=?') === false) return trim($str);
        $decoded = '';
        $parts = preg_split('/(=\?[^\?]+\?[BbQq]\?[^\?]*\?=)/', $str, -1, PREG_SPLIT_DELIM_CAPTURE);
        foreach ($parts as $part) {
            if (preg_match('/^=\?([^\?]+)\?([BbQq])\?([^\?]*)\?=$/', $part, $m)) {
                $charset = $m[1];
                $encoding = strtoupper($m[2]);
                $text = $m[3];
                if ($encoding === 'B') {
                    $text = base64_decode($text);
                } elseif ($encoding === 'Q') {
                    $text = quoted_printable_decode(str_replace('_', ' ', $text));
                }
                if (strtolower($charset) !== 'utf-8') {
                    $converted = @iconv($charset, 'UTF-8//IGNORE', $text);
                    if ($converted !== false) $text = $converted;
                }
                $decoded .= $text;
            } else {
                // Remove whitespace between encoded words
                if (trim($part) === '') continue;
                $decoded .= $part;
            }
        }
        return trim($decoded);
    }

    private function command(string $cmd): array {
        $tag = 'A' . (++$this->tagCounter);
        $this->writeLine("{$tag} {$cmd}");

        $response = [];
        while (true) {
            $line = $this->readLine();
            if ($line === false || $line === null) break;
            $response[] = $line;

            // Check for literal {N} — read N bytes
            if (preg_match('/\{(\d+)\}$/', $line, $m)) {
                $bytes = intval($m[1]);
                $data = $this->readBytes($bytes);
                $response[] = $data;
                // Read the closing line after literal
                $closingLine = $this->readLine();
                if ($closingLine !== false && $closingLine !== null) {
                    $response[] = $closingLine;
                }
                continue;
            }

            // Tagged response = done
            if (strpos($line, $tag . ' ') === 0) break;
        }
        return $response;
    }

    private function extractLiteral(array $resp): string {
        $result = '';
        for ($i = 0; $i < count($resp); $i++) {
            if (preg_match('/\{(\d+)\}$/', $resp[$i], $m)) {
                // Next element should be the literal data
                if (isset($resp[$i + 1])) {
                    $result .= $resp[$i + 1];
                }
            }
        }
        return $result;
    }

    private function isOk(array $resp): bool {
        foreach ($resp as $line) {
            if (preg_match('/^A\d+\s+OK/i', $line)) return true;
            if (preg_match('/^A\d+\s+(NO|BAD)/i', $line)) return false;
        }
        return false;
    }

    private function escape(string $str): string {
        return str_replace(['\\', '"'], ['\\\\', '\\"'], $str);
    }

    private function writeLine(string $line): void {
        if (!$this->socket) return;
        fwrite($this->socket, $line . "\r\n");
    }

    private function readLine(): ?string {
        if (!$this->socket) return null;
        $line = fgets($this->socket, 8192);
        if ($line === false) return null;
        return rtrim($line, "\r\n");
    }

    private function readBytes(int $n): string {
        if (!$this->socket) return '';
        $data = '';
        $remaining = $n;
        while ($remaining > 0) {
            $chunk = fread($this->socket, min($remaining, 8192));
            if ($chunk === false || $chunk === '') break;
            $data .= $chunk;
            $remaining -= strlen($chunk);
        }
        return $data;
    }

    public function disconnect(): void {
        if ($this->socket) {
            try {
                $this->command('LOGOUT');
            } catch (\Throwable $e) {}
            @fclose($this->socket);
            $this->socket = null;
        }
    }
}

// ==================== TICKETS ====================

function loadTickets(): array {
    return json_decode(file_get_contents(TICKETS_FILE), true) ?: [];
}

function saveTickets(array $tickets): void {
    file_put_contents(TICKETS_FILE, json_encode($tickets, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
}

function findTicketByMessageId(array $tickets, string $messageId): ?int {
    foreach ($tickets as $i => $t) {
        if ($t['message_id'] === $messageId) return $i;
        foreach ($t['messages'] ?? [] as $m) {
            if (($m['message_id'] ?? '') === $messageId) return $i;
        }
    }
    return null;
}

function findTicketByReferences(array $tickets, string $inReplyTo, string $references): ?int {
    // Check In-Reply-To header
    if ($inReplyTo) {
        $idx = findTicketByMessageId($tickets, $inReplyTo);
        if ($idx !== null) return $idx;
    }
    // Check References header
    if ($references) {
        $refs = preg_split('/\s+/', $references);
        foreach ($refs as $ref) {
            $ref = trim($ref);
            if (!$ref) continue;
            $idx = findTicketByMessageId($tickets, $ref);
            if ($idx !== null) return $idx;
        }
    }
    return null;
}

function sendTicketMail(string $to, string $subject, string $body, string $inReplyTo = '', string $references = ''): bool {
    $config = loadConfig();
    $fromEmail = $config['imap_user'] ?? MAIL_FROM;
    $fromName = 'CuituNet Asiakaspalvelu';

    $headers = "MIME-Version: 1.0\r\n";
    $headers .= "Content-Type: text/plain; charset=UTF-8\r\n";
    $headers .= "From: {$fromName} <{$fromEmail}>\r\n";
    $headers .= "Reply-To: {$fromEmail}\r\n";
    if ($inReplyTo) {
        $headers .= "In-Reply-To: {$inReplyTo}\r\n";
        $headers .= "References: " . ($references ? $references . ' ' : '') . $inReplyTo . "\r\n";
    }
    return mail($to, $subject, $body, $headers, '-f ' . $fromEmail);
}

// ==================== USERS ====================

function initUsers(): void {
    $users = json_decode(file_get_contents(USERS_FILE), true) ?: [];
    if (empty($users)) {
        $users[] = [
            'id' => generateId(),
            'username' => 'admin',
            'password_hash' => password_hash('cuitunet2024', PASSWORD_DEFAULT),
            'nimi' => 'Ylläpitäjä',
            'email' => '',
            'role' => 'admin',
            'luotu' => date('Y-m-d H:i:s'),
        ];
        file_put_contents(USERS_FILE, json_encode($users, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
    }
}

function loadUsers(): array {
    return json_decode(file_get_contents(USERS_FILE), true) ?: [];
}

function saveUsers(array $users): void {
    file_put_contents(USERS_FILE, json_encode($users, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
}

// ==================== RESET TOKENS ====================

function saveToken(string $userId, string $token): void {
    $tokens = json_decode(file_get_contents(TOKENS_FILE), true) ?: [];
    // Poista vanhat tokenit tälle käyttäjälle
    $tokens = array_filter($tokens, fn($t) => $t['user_id'] !== $userId);
    $tokens[] = [
        'user_id' => $userId,
        'token' => hash('sha256', $token),
        'expires' => time() + 3600, // 1 tunti
    ];
    file_put_contents(TOKENS_FILE, json_encode(array_values($tokens)));
}

function validateToken(string $token): ?string {
    $tokens = json_decode(file_get_contents(TOKENS_FILE), true) ?: [];
    $hashed = hash('sha256', $token);
    $now = time();
    foreach ($tokens as $t) {
        if ($t['token'] === $hashed && $t['expires'] > $now) {
            return $t['user_id'];
        }
    }
    return null;
}

function removeToken(string $token): void {
    $tokens = json_decode(file_get_contents(TOKENS_FILE), true) ?: [];
    $hashed = hash('sha256', $token);
    $tokens = array_filter($tokens, fn($t) => $t['token'] !== $hashed);
    file_put_contents(TOKENS_FILE, json_encode(array_values($tokens)));
}

// ==================== CHANGELOG ====================

function addLog(string $action, string $customerId = '', string $customerName = '', string $details = ''): void {
    $log = json_decode(file_get_contents(CHANGELOG_FILE), true) ?: [];
    array_unshift($log, [
        'id' => generateId(),
        'timestamp' => date('Y-m-d H:i:s'),
        'user' => currentUser(),
        'action' => $action,
        'customer_id' => $customerId,
        'customer_name' => $customerName,
        'details' => $details,
    ]);
    if (count($log) > 500) $log = array_slice($log, 0, 500);
    file_put_contents(CHANGELOG_FILE, json_encode($log, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
}

// ==================== CUSTOMERS ====================

function loadCustomers(): array {
    $data = file_get_contents(DATA_FILE);
    $customers = json_decode($data, true) ?: [];
    $migrated = false;
    foreach ($customers as &$c) {
        if (!isset($c['liittymat'])) {
            $c['liittymat'] = [[
                'asennusosoite' => $c['asennusosoite'] ?? '',
                'postinumero' => $c['postinumero'] ?? '',
                'kaupunki' => $c['kaupunki'] ?? '',
                'liittymanopeus' => $c['liittymanopeus'] ?? '',
                'hinta' => floatval($c['hinta'] ?? 0),
                'sopimuskausi' => '',
                'alkupvm' => '',
            ]];
            unset($c['asennusosoite'], $c['postinumero'], $c['kaupunki'], $c['liittymanopeus'], $c['hinta']);
            $migrated = true;
        }
    }
    unset($c);
    if ($migrated) {
        file_put_contents(DATA_FILE, json_encode($customers, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
    }
    return $customers;
}

function saveCustomers(array $customers): void {
    if (file_exists(DATA_FILE) && filesize(DATA_FILE) > 2) {
        $backupDir = DATA_DIR . '/backups';
        if (!file_exists($backupDir)) mkdir($backupDir, 0755, true);
        copy(DATA_FILE, $backupDir . '/customers_' . date('Y-m-d_His') . '.json');
        $backups = glob($backupDir . '/customers_*.json');
        if (count($backups) > 30) {
            sort($backups);
            array_map('unlink', array_slice($backups, 0, count($backups) - 30));
        }
    }
    file_put_contents(DATA_FILE, json_encode($customers, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
}

function loadArchive(): array {
    return json_decode(file_get_contents(ARCHIVE_FILE), true) ?: [];
}

function saveArchive(array $archive): void {
    file_put_contents(ARCHIVE_FILE, json_encode($archive, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
}

function parseLiittymat(array $input): array {
    $liittymat = [];
    foreach (($input['liittymat'] ?? []) as $l) {
        $liittymat[] = [
            'asennusosoite' => trim($l['asennusosoite'] ?? ''),
            'postinumero' => trim($l['postinumero'] ?? ''),
            'kaupunki' => trim($l['kaupunki'] ?? ''),
            'liittymanopeus' => trim($l['liittymanopeus'] ?? ''),
            'hinta' => floatval($l['hinta'] ?? 0),
            'sopimuskausi' => trim($l['sopimuskausi'] ?? ''),
            'alkupvm' => trim($l['alkupvm'] ?? ''),
        ];
    }
    if (empty($liittymat)) {
        $liittymat[] = ['asennusosoite' => '', 'postinumero' => '', 'kaupunki' => '', 'liittymanopeus' => '', 'hinta' => 0, 'sopimuskausi' => '', 'alkupvm' => ''];
    }
    return $liittymat;
}

// ==================== ROUTES ====================

switch ($action) {

    // ---------- SAATAVUUS (julkinen API) ----------
    case 'saatavuus':
        // CORS - salli cuitunet.fi
        $config = loadConfig();
        $allowedOrigins = $config['cors_origins'] ?? ['https://cuitunet.fi', 'https://www.cuitunet.fi'];
        $origin = $_SERVER['HTTP_ORIGIN'] ?? '';
        if (in_array($origin, $allowedOrigins)) {
            header("Access-Control-Allow-Origin: $origin");
            header('Access-Control-Allow-Methods: GET, OPTIONS');
            header('Access-Control-Allow-Headers: Content-Type, X-Api-Key');
        }
        if ($method === 'OPTIONS') { http_response_code(204); break; }

        // API-avain tarkistus
        $apiKey = $config['api_key'] ?? '';
        $providedKey = $_GET['key'] ?? ($_SERVER['HTTP_X_API_KEY'] ?? '');
        if (empty($apiKey) || $providedKey !== $apiKey) {
            http_response_code(403);
            echo json_encode(['error' => 'Virheellinen API-avain']);
            break;
        }

        // Parametrit: osoite (kadunnimi + numero), postinumero, kaupunki
        $queryOsoite = normalizeAddress($_GET['osoite'] ?? '');
        $queryPostinumero = trim($_GET['postinumero'] ?? '');
        $queryKaupunki = strtolower(trim($_GET['kaupunki'] ?? ''));

        if (empty($queryOsoite) || empty($queryPostinumero) || empty($queryKaupunki)) {
            http_response_code(400);
            echo json_encode(['error' => 'Anna osoite, postinumero ja kaupunki']);
            break;
        }

        $customers = loadCustomers();
        $found = false;
        foreach ($customers as $c) {
            foreach ($c['liittymat'] ?? [] as $l) {
                $addr = normalizeAddress($l['asennusosoite'] ?? '');
                $zip = trim($l['postinumero'] ?? '');
                $city = strtolower(trim($l['kaupunki'] ?? ''));

                // Kaikki kolme pitää mätsätä: osoite, postinumero, kaupunki
                if ($zip === $queryPostinumero && $city === $queryKaupunki) {
                    // Osoite-match: tarkka sisältö-match
                    if (!empty($addr) && !empty($queryOsoite)) {
                        if (strpos($addr, $queryOsoite) !== false || strpos($queryOsoite, $addr) !== false) {
                            $found = true;
                            break 2;
                        }
                    }
                }
            }
        }

        // Palauta VAIN true/false - ei osoitteita, nopeuksia tai muuta dataa
        echo json_encode(['saatavilla' => $found]);
        break;

    // ---------- CONFIG (admin) ----------
    case 'config':
        requireAdmin();
        echo json_encode(loadConfig());
        break;

    case 'config_update':
        requireAdmin();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $config = loadConfig();
        if (isset($input['api_key'])) $config['api_key'] = trim($input['api_key']);
        if (isset($input['cors_origins'])) {
            $origins = array_filter(array_map('trim', explode("\n", $input['cors_origins'])));
            $config['cors_origins'] = array_values($origins);
        }
        // IMAP-asetukset
        if (isset($input['imap_host'])) $config['imap_host'] = trim($input['imap_host']);
        if (isset($input['imap_port'])) $config['imap_port'] = intval($input['imap_port']);
        if (isset($input['imap_user'])) $config['imap_user'] = trim($input['imap_user']);
        if (isset($input['imap_password'])) $config['imap_password'] = $input['imap_password'];
        if (isset($input['imap_encryption'])) $config['imap_encryption'] = trim($input['imap_encryption']);
        saveConfig($config);
        addLog('config_update', '', '', 'Päivitti asetukset');
        echo json_encode($config);
        break;

    case 'generate_api_key':
        requireAdmin();
        if ($method !== 'POST') break;
        $config = loadConfig();
        $config['api_key'] = bin2hex(random_bytes(16));
        saveConfig($config);
        addLog('config_update', '', '', 'Generoi uuden API-avaimen');
        echo json_encode($config);
        break;

    // ---------- CAPTCHA ----------
    case 'captcha':
        $a = rand(1, 20);
        $b = rand(1, 20);
        $_SESSION['captcha_answer'] = $a + $b;
        echo json_encode(['question' => "$a + $b = ?"]);
        break;

    // ---------- AUTH ----------
    case 'login':
        if ($method !== 'POST') break;
        $ip = getClientIp();
        if (!checkRateLimit($ip)) {
            http_response_code(429);
            echo json_encode(['error' => 'Liian monta kirjautumisyritystä. Yritä uudelleen 15 minuutin kuluttua.']);
            break;
        }
        $input = json_decode(file_get_contents('php://input'), true);
        // Captcha-tarkistus
        $captchaAnswer = intval($input['captcha'] ?? 0);
        if (!isset($_SESSION['captcha_answer']) || $captchaAnswer !== $_SESSION['captcha_answer']) {
            recordLoginAttempt($ip);
            http_response_code(400);
            echo json_encode(['error' => 'Virheellinen captcha-vastaus']);
            unset($_SESSION['captcha_answer']);
            break;
        }
        unset($_SESSION['captcha_answer']);
        $username = trim($input['username'] ?? '');
        $password = $input['password'] ?? '';
        $users = loadUsers();
        $found = false;
        foreach ($users as $u) {
            if ($u['username'] === $username && password_verify($password, $u['password_hash'])) {
                session_regenerate_id(true);
                $_SESSION['user_id'] = $u['id'];
                $_SESSION['username'] = $u['username'];
                $_SESSION['nimi'] = $u['nimi'];
                $_SESSION['role'] = $u['role'];
                echo json_encode(['success' => true, 'username' => $u['username'], 'nimi' => $u['nimi'], 'role' => $u['role']]);
                $found = true;
                break;
            }
        }
        if (!$found) {
            recordLoginAttempt($ip);
            http_response_code(401);
            echo json_encode(['error' => 'Väärä käyttäjätunnus tai salasana']);
        }
        break;

    case 'logout':
        session_destroy();
        echo json_encode(['success' => true]);
        break;

    case 'check_auth':
        if (isset($_SESSION['user_id'])) {
            echo json_encode([
                'authenticated' => true,
                'username' => $_SESSION['username'],
                'nimi' => $_SESSION['nimi'],
                'role' => $_SESSION['role'],
            ]);
        } else {
            echo json_encode(['authenticated' => false]);
        }
        break;

    // ---------- PASSWORD RESET ----------
    case 'password_reset_request':
        if ($method !== 'POST') break;
        $ip = getClientIp();
        if (!checkRateLimit($ip)) {
            http_response_code(429);
            echo json_encode(['error' => 'Liian monta yritystä. Yritä uudelleen myöhemmin.']);
            break;
        }
        recordLoginAttempt($ip);
        $input = json_decode(file_get_contents('php://input'), true);
        $username = trim($input['username'] ?? '');
        $users = loadUsers();
        $user = null;
        foreach ($users as $u) {
            if ($u['username'] === $username) { $user = $u; break; }
        }
        // Palauta aina sama viesti (ei paljasta onko tunnus olemassa)
        if ($user && !empty($user['email'])) {
            $token = generateToken();
            saveToken($user['id'], $token);
            $resetUrl = SITE_URL . '/?reset=' . $token;
            $html = '<div style="font-family:sans-serif;max-width:500px;margin:0 auto;">';
            $html .= '<h2 style="color:#0f3460;">CuituNet Intra</h2>';
            $html .= '<p>Hei ' . htmlspecialchars($user['nimi'] ?: $user['username']) . ',</p>';
            $html .= '<p>Sait tämän viestin koska salasanan palautusta pyydettiin tilillesi.</p>';
            $html .= '<p><a href="' . $resetUrl . '" style="display:inline-block;background:#0f3460;color:#fff;padding:12px 24px;border-radius:8px;text-decoration:none;font-weight:600;">Vaihda salasana</a></p>';
            $html .= '<p style="color:#888;font-size:0.9em;">Linkki on voimassa 1 tunnin. Jos et pyytänyt salasanan vaihtoa, voit jättää tämän viestin huomiotta.</p>';
            $html .= '</div>';
            sendMail($user['email'], 'Salasanan palautus - CuituNet Intra', $html);
        }
        echo json_encode(['success' => true, 'message' => 'Jos käyttäjätunnus löytyy ja sillä on sähköposti, palautuslinkki lähetetään.']);
        break;

    case 'password_reset':
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $token = $input['token'] ?? '';
        $newPassword = $input['password'] ?? '';
        if (strlen($newPassword) < 4) {
            http_response_code(400);
            echo json_encode(['error' => 'Salasanan pitää olla vähintään 4 merkkiä']);
            break;
        }
        $userId = validateToken($token);
        if (!$userId) {
            http_response_code(400);
            echo json_encode(['error' => 'Palautuslinkki on vanhentunut tai virheellinen']);
            break;
        }
        $users = loadUsers();
        foreach ($users as &$u) {
            if ($u['id'] === $userId) {
                $u['password_hash'] = password_hash($newPassword, PASSWORD_DEFAULT);
                break;
            }
        }
        unset($u);
        saveUsers($users);
        removeToken($token);
        echo json_encode(['success' => true, 'message' => 'Salasana vaihdettu onnistuneesti']);
        break;

    case 'validate_reset_token':
        $token = $_GET['token'] ?? '';
        $userId = validateToken($token);
        echo json_encode(['valid' => $userId !== null]);
        break;

    // ---------- USERS ----------
    case 'users':
        requireAdmin();
        $users = loadUsers();
        $safe = array_map(function($u) {
            unset($u['password_hash']);
            return $u;
        }, $users);
        echo json_encode(array_values($safe));
        break;

    case 'user_create':
        requireAdmin();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $username = trim($input['username'] ?? '');
        $password = $input['password'] ?? '';
        $nimi = trim($input['nimi'] ?? '');
        $email = trim($input['email'] ?? '');
        $role = ($input['role'] ?? 'user') === 'admin' ? 'admin' : 'user';
        if (empty($username) || empty($password)) {
            http_response_code(400);
            echo json_encode(['error' => 'Käyttäjätunnus ja salasana vaaditaan']);
            break;
        }
        if (strlen($password) < 4) {
            http_response_code(400);
            echo json_encode(['error' => 'Salasanan pitää olla vähintään 4 merkkiä']);
            break;
        }
        $users = loadUsers();
        foreach ($users as $u) {
            if ($u['username'] === $username) {
                http_response_code(400);
                echo json_encode(['error' => 'Käyttäjätunnus on jo käytössä']);
                break 2;
            }
        }
        $newUser = [
            'id' => generateId(),
            'username' => $username,
            'password_hash' => password_hash($password, PASSWORD_DEFAULT),
            'nimi' => $nimi ?: $username,
            'email' => $email,
            'role' => $role,
            'luotu' => date('Y-m-d H:i:s'),
        ];
        $users[] = $newUser;
        saveUsers($users);
        addLog('user_create', '', '', "Lisäsi käyttäjän: {$username} ({$role})");
        unset($newUser['password_hash']);
        echo json_encode($newUser);
        break;

    case 'user_update':
        requireAdmin();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $users = loadUsers();
        $found = false;
        foreach ($users as &$u) {
            if ($u['id'] === $id) {
                if (isset($input['nimi'])) $u['nimi'] = trim($input['nimi']);
                if (isset($input['email'])) $u['email'] = trim($input['email']);
                if (isset($input['role'])) $u['role'] = $input['role'] === 'admin' ? 'admin' : 'user';
                if (!empty($input['password'])) {
                    $u['password_hash'] = password_hash($input['password'], PASSWORD_DEFAULT);
                }
                $found = true;
                addLog('user_update', '', '', "Muokkasi käyttäjää: {$u['username']}");
                $safe = $u;
                unset($safe['password_hash']);
                echo json_encode($safe);
                break;
            }
        }
        unset($u);
        if (!$found) {
            http_response_code(404);
            echo json_encode(['error' => 'Käyttäjää ei löydy']);
            break;
        }
        saveUsers($users);
        break;

    case 'user_delete':
        requireAdmin();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        if ($id === $_SESSION['user_id']) {
            http_response_code(400);
            echo json_encode(['error' => 'Et voi poistaa itseäsi']);
            break;
        }
        $users = loadUsers();
        $deleted = null;
        foreach ($users as $u) {
            if ($u['id'] === $id) { $deleted = $u; break; }
        }
        $users = array_values(array_filter($users, fn($u) => $u['id'] !== $id));
        saveUsers($users);
        if ($deleted) addLog('user_delete', '', '', "Poisti käyttäjän: {$deleted['username']}");
        echo json_encode(['success' => true]);
        break;

    // ---------- CHANGELOG ----------
    case 'changelog':
        requireAuth();
        $log = json_decode(file_get_contents(CHANGELOG_FILE), true) ?: [];
        $limit = intval($_GET['limit'] ?? 100);
        echo json_encode(array_slice($log, 0, $limit));
        break;

    // ---------- CUSTOMERS ----------
    case 'customers':
        requireAuth();
        if ($method === 'GET') {
            echo json_encode(loadCustomers());
        }
        break;

    case 'customer':
        requireAuth();
        if ($method === 'POST') {
            $input = json_decode(file_get_contents('php://input'), true);
            $customers = loadCustomers();
            $customer = [
                'id' => generateId(),
                'yritys' => trim($input['yritys'] ?? ''),
                'yhteyshenkilö' => trim($input['yhteyshenkilö'] ?? ''),
                'puhelin' => trim($input['puhelin'] ?? ''),
                'sahkoposti' => trim($input['sahkoposti'] ?? ''),
                'laskutusosoite' => trim($input['laskutusosoite'] ?? ''),
                'laskutuspostinumero' => trim($input['laskutuspostinumero'] ?? ''),
                'laskutuskaupunki' => trim($input['laskutuskaupunki'] ?? ''),
                'laskutussahkoposti' => trim($input['laskutussahkoposti'] ?? ''),
                'elaskuosoite' => trim($input['elaskuosoite'] ?? ''),
                'elaskuvalittaja' => trim($input['elaskuvalittaja'] ?? ''),
                'ytunnus' => trim($input['ytunnus'] ?? ''),
                'lisatiedot' => trim($input['lisatiedot'] ?? ''),
                'liittymat' => parseLiittymat($input),
                'luotu' => date('Y-m-d H:i:s'),
            ];
            if (empty($customer['yritys'])) {
                http_response_code(400);
                echo json_encode(['error' => 'Yrityksen nimi vaaditaan']);
                break;
            }
            $customers[] = $customer;
            saveCustomers($customers);
            addLog('customer_create', $customer['id'], $customer['yritys'], 'Lisäsi asiakkaan');
            echo json_encode($customer);
        }
        break;

    case 'customer_update':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $customers = loadCustomers();
        $found = false;
        foreach ($customers as &$c) {
            if ($c['id'] === $id) {
                $changes = [];
                $fields = ['yritys','yhteyshenkilö','puhelin','sahkoposti','laskutusosoite','laskutuspostinumero','laskutuskaupunki','laskutussahkoposti','elaskuosoite','elaskuvalittaja','ytunnus','lisatiedot'];
                foreach ($fields as $f) {
                    if (isset($input[$f])) {
                        $old = $c[$f] ?? '';
                        $new = trim($input[$f]);
                        if ($old !== $new) $changes[] = $f;
                        $c[$f] = $new;
                    }
                }
                if (isset($input['liittymat'])) {
                    $c['liittymat'] = parseLiittymat($input);
                    $changes[] = 'liittymat';
                }
                $c['muokattu'] = date('Y-m-d H:i:s');
                $found = true;
                addLog('customer_update', $c['id'], $c['yritys'], 'Muokkasi: ' . implode(', ', $changes));
                echo json_encode($c);
                break;
            }
        }
        unset($c);
        if (!$found) {
            http_response_code(404);
            echo json_encode(['error' => 'Asiakasta ei löydy']);
            break;
        }
        saveCustomers($customers);
        break;

    case 'customer_delete':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $customers = loadCustomers();
        $archived = null;
        $remaining = [];
        foreach ($customers as $c) {
            if ($c['id'] === $id) {
                $c['arkistoitu'] = date('Y-m-d H:i:s');
                $c['arkistoija'] = currentUser();
                $archived = $c;
            } else {
                $remaining[] = $c;
            }
        }
        if ($archived) {
            $archive = loadArchive();
            $archive[] = $archived;
            saveArchive($archive);
            saveCustomers($remaining);
            addLog('customer_archive', $archived['id'], $archived['yritys'], 'Arkistoi asiakkaan');
        }
        echo json_encode(['success' => true]);
        break;

    // ---------- ARCHIVE ----------
    case 'archived_customers':
        requireAuth();
        echo json_encode(loadArchive());
        break;

    case 'customer_restore':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $archive = loadArchive();
        $restored = null;
        $remaining = [];
        foreach ($archive as $c) {
            if ($c['id'] === $id) {
                unset($c['arkistoitu'], $c['arkistoija']);
                $restored = $c;
            } else {
                $remaining[] = $c;
            }
        }
        if ($restored) {
            $customers = loadCustomers();
            $customers[] = $restored;
            saveCustomers($customers);
            saveArchive($remaining);
            addLog('customer_restore', $restored['id'], $restored['yritys'], 'Palautti asiakkaan arkistosta');
        }
        echo json_encode(['success' => true]);
        break;

    case 'customer_permanent_delete':
        requireAdmin();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $archive = loadArchive();
        $deleted = null;
        foreach ($archive as $c) {
            if ($c['id'] === $id) { $deleted = $c; break; }
        }
        $archive = array_values(array_filter($archive, fn($c) => $c['id'] !== $id));
        saveArchive($archive);
        $filesDir = DATA_DIR . '/files/' . $id;
        if (is_dir($filesDir)) {
            array_map('unlink', glob($filesDir . '/*'));
            rmdir($filesDir);
        }
        if ($deleted) addLog('customer_permanent_delete', $id, $deleted['yritys'] ?? '', 'Poisti pysyvästi');
        echo json_encode(['success' => true]);
        break;

    // ---------- LEADS ----------
    case 'leads':
        requireAuth();
        $leads = json_decode(file_get_contents(LEADS_FILE), true) ?: [];
        echo json_encode($leads);
        break;

    case 'lead_create':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $lead = [
            'id' => generateId(),
            'yritys' => trim($input['yritys'] ?? ''),
            'yhteyshenkilo' => trim($input['yhteyshenkilo'] ?? ''),
            'puhelin' => trim($input['puhelin'] ?? ''),
            'sahkoposti' => trim($input['sahkoposti'] ?? ''),
            'osoite' => trim($input['osoite'] ?? ''),
            'kaupunki' => trim($input['kaupunki'] ?? ''),
            'tila' => trim($input['tila'] ?? 'uusi'),
            'muistiinpanot' => trim($input['muistiinpanot'] ?? ''),
            'luotu' => date('Y-m-d H:i:s'),
            'luoja' => currentUser(),
        ];
        if (empty($lead['yritys'])) {
            http_response_code(400);
            echo json_encode(['error' => 'Yrityksen nimi vaaditaan']);
            break;
        }
        $leads = json_decode(file_get_contents(LEADS_FILE), true) ?: [];
        $leads[] = $lead;
        file_put_contents(LEADS_FILE, json_encode($leads, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
        addLog('lead_create', $lead['id'], $lead['yritys'], 'Lisäsi liidin');
        echo json_encode($lead);
        break;

    case 'lead_update':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $leads = json_decode(file_get_contents(LEADS_FILE), true) ?: [];
        $found = false;
        foreach ($leads as &$l) {
            if ($l['id'] === $id) {
                $fields = ['yritys','yhteyshenkilo','puhelin','sahkoposti','osoite','kaupunki','tila','muistiinpanot'];
                foreach ($fields as $f) {
                    if (isset($input[$f])) $l[$f] = trim($input[$f]);
                }
                $l['muokattu'] = date('Y-m-d H:i:s');
                $l['muokkaaja'] = currentUser();
                $found = true;
                addLog('lead_update', $l['id'], $l['yritys'], 'Muokkasi liidiä');
                echo json_encode($l);
                break;
            }
        }
        unset($l);
        if (!$found) {
            http_response_code(404);
            echo json_encode(['error' => 'Liidiä ei löydy']);
            break;
        }
        file_put_contents(LEADS_FILE, json_encode($leads, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
        break;

    case 'lead_delete':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $leads = json_decode(file_get_contents(LEADS_FILE), true) ?: [];
        $deleted = null;
        foreach ($leads as $l) {
            if ($l['id'] === $id) { $deleted = $l; break; }
        }
        $leads = array_values(array_filter($leads, fn($l) => $l['id'] !== $id));
        file_put_contents(LEADS_FILE, json_encode($leads, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
        if ($deleted) addLog('lead_delete', $id, $deleted['yritys'] ?? '', 'Poisti liidin');
        echo json_encode(['success' => true]);
        break;

    case 'lead_to_customer':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $leads = json_decode(file_get_contents(LEADS_FILE), true) ?: [];
        $lead = null;
        foreach ($leads as $l) {
            if ($l['id'] === $id) { $lead = $l; break; }
        }
        if (!$lead) {
            http_response_code(404);
            echo json_encode(['error' => 'Liidiä ei löydy']);
            break;
        }
        // Luo asiakas liidistä
        $customer = [
            'id' => generateId(),
            'yritys' => $lead['yritys'],
            'yhteyshenkilö' => $lead['yhteyshenkilo'] ?? '',
            'puhelin' => $lead['puhelin'] ?? '',
            'sahkoposti' => $lead['sahkoposti'] ?? '',
            'laskutusosoite' => '',
            'laskutuspostinumero' => '',
            'laskutuskaupunki' => '',
            'laskutussahkoposti' => '',
            'elaskuosoite' => '',
            'elaskuvalittaja' => '',
            'ytunnus' => '',
            'lisatiedot' => $lead['muistiinpanot'] ?? '',
            'liittymat' => [['asennusosoite' => $lead['osoite'] ?? '', 'postinumero' => '', 'kaupunki' => $lead['kaupunki'] ?? '', 'liittymanopeus' => '', 'hinta' => 0, 'sopimuskausi' => '', 'alkupvm' => '']],
            'luotu' => date('Y-m-d H:i:s'),
        ];
        $customers = loadCustomers();
        $customers[] = $customer;
        saveCustomers($customers);
        // Poista liidi
        $leads = array_values(array_filter($leads, fn($l) => $l['id'] !== $id));
        file_put_contents(LEADS_FILE, json_encode($leads, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE));
        addLog('lead_to_customer', $customer['id'], $customer['yritys'], 'Muutti liidin asiakkaaksi');
        echo json_encode($customer);
        break;

    // ---------- FILES ----------
    case 'file_upload':
        requireAuth();
        if ($method !== 'POST') break;
        $customerId = $_POST['customer_id'] ?? '';
        if (!$customerId || !preg_match('/^[a-f0-9]+$/', $customerId)) {
            http_response_code(400);
            echo json_encode(['error' => 'Virheellinen asiakas-ID']);
            break;
        }
        if (empty($_FILES['file'])) {
            http_response_code(400);
            echo json_encode(['error' => 'Tiedosto puuttuu']);
            break;
        }
        $file = $_FILES['file'];
        if ($file['error'] !== UPLOAD_ERR_OK) {
            http_response_code(400);
            echo json_encode(['error' => 'Tiedoston lähetys epäonnistui']);
            break;
        }
        if ($file['size'] > 20 * 1024 * 1024) {
            http_response_code(400);
            echo json_encode(['error' => 'Tiedosto on liian suuri (max 20 MB)']);
            break;
        }
        $uploadDir = DATA_DIR . '/files/' . $customerId;
        if (!file_exists($uploadDir)) mkdir($uploadDir, 0755, true);
        $safeName = preg_replace('/[^a-zA-Z0-9._-]/', '_', basename($file['name']));
        $dest = $uploadDir . '/' . $safeName;
        if (file_exists($dest)) {
            $ext = pathinfo($safeName, PATHINFO_EXTENSION);
            $base = pathinfo($safeName, PATHINFO_FILENAME);
            $safeName = $base . '_' . date('His') . ($ext ? '.' . $ext : '');
            $dest = $uploadDir . '/' . $safeName;
        }
        if (move_uploaded_file($file['tmp_name'], $dest)) {
            echo json_encode(['success' => true, 'filename' => $safeName, 'size' => $file['size']]);
        } else {
            http_response_code(500);
            echo json_encode(['error' => 'Tallennusvirhe']);
        }
        break;

    case 'file_list':
        requireAuth();
        $customerId = $_GET['customer_id'] ?? '';
        if (!$customerId || !preg_match('/^[a-f0-9]+$/', $customerId)) {
            echo json_encode([]);
            break;
        }
        $dir = DATA_DIR . '/files/' . $customerId;
        $files = [];
        if (is_dir($dir)) {
            foreach (scandir($dir) as $f) {
                if ($f === '.' || $f === '..') continue;
                $path = $dir . '/' . $f;
                $files[] = ['filename' => $f, 'size' => filesize($path), 'modified' => date('Y-m-d H:i', filemtime($path))];
            }
        }
        usort($files, fn($a, $b) => strcmp($b['modified'], $a['modified']));
        echo json_encode($files);
        break;

    case 'file_download':
        requireAuth();
        $customerId = $_GET['customer_id'] ?? '';
        $filename = $_GET['filename'] ?? '';
        if (!$customerId || !preg_match('/^[a-f0-9]+$/', $customerId) || !$filename) {
            http_response_code(400);
            echo json_encode(['error' => 'Virheelliset parametrit']);
            break;
        }
        $safeName = basename($filename);
        $path = DATA_DIR . '/files/' . $customerId . '/' . $safeName;
        if (!file_exists($path)) {
            http_response_code(404);
            echo json_encode(['error' => 'Tiedostoa ei löydy']);
            break;
        }
        header('Content-Type: application/octet-stream');
        header('Content-Disposition: attachment; filename="' . $safeName . '"');
        header('Content-Length: ' . filesize($path));
        readfile($path);
        exit;

    case 'file_delete':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $customerId = $input['customer_id'] ?? '';
        $filename = $input['filename'] ?? '';
        if (!$customerId || !preg_match('/^[a-f0-9]+$/', $customerId) || !$filename) {
            http_response_code(400);
            echo json_encode(['error' => 'Virheelliset parametrit']);
            break;
        }
        $safeName = basename($filename);
        $path = DATA_DIR . '/files/' . $customerId . '/' . $safeName;
        if (file_exists($path)) unlink($path);
        echo json_encode(['success' => true]);
        break;

    // ---------- TICKETS ----------
    case 'tickets':
        requireAuth();
        $tickets = loadTickets();
        // Palauta ilman viestisisältöjä (lista-näkymä)
        $list = array_map(function($t) {
            $msgCount = count($t['messages'] ?? []);
            $lastMsg = $msgCount > 0 ? $t['messages'][$msgCount - 1] : null;
            return [
                'id' => $t['id'],
                'subject' => $t['subject'],
                'from_email' => $t['from_email'],
                'from_name' => $t['from_name'],
                'status' => $t['status'],
                'assigned_to' => $t['assigned_to'] ?? '',
                'created' => $t['created'],
                'updated' => $t['updated'],
                'message_count' => $msgCount,
                'last_message_type' => $lastMsg ? ($lastMsg['type'] ?? '') : '',
                'last_message_time' => $lastMsg ? ($lastMsg['timestamp'] ?? '') : '',
            ];
        }, $tickets);
        echo json_encode($list);
        break;

    case 'ticket_detail':
        requireAuth();
        $id = $_GET['id'] ?? '';
        $tickets = loadTickets();
        $ticket = null;
        foreach ($tickets as $t) {
            if ($t['id'] === $id) { $ticket = $t; break; }
        }
        if (!$ticket) {
            http_response_code(404);
            echo json_encode(['error' => 'Tikettiä ei löydy']);
            break;
        }
        echo json_encode($ticket);
        break;

    case 'ticket_fetch':
        requireAuth();
        if ($method !== 'POST') break;
        $config = loadConfig();
        if (empty($config['imap_host']) || empty($config['imap_user']) || empty($config['imap_password'])) {
            http_response_code(400);
            echo json_encode(['error' => 'IMAP-asetukset puuttuvat. Aseta ne API-välilehdellä.']);
            break;
        }

        $imap = new ImapClient();
        if (!$imap->connect($config)) {
            http_response_code(500);
            echo json_encode(['error' => 'IMAP-yhteys epäonnistui: ' . $imap->lastError]);
            break;
        }

        $emails = $imap->fetchMessages(100);
        $imap->disconnect();

        $tickets = loadTickets();
        $newCount = 0;
        $threadedCount = 0;

        // Collect all existing message IDs for duplicate detection
        $existingMsgIds = [];
        foreach ($tickets as $t) {
            if ($t['message_id']) $existingMsgIds[$t['message_id']] = true;
            foreach ($t['messages'] ?? [] as $m) {
                if (!empty($m['message_id'])) $existingMsgIds[$m['message_id']] = true;
            }
        }

        foreach ($emails as $email) {
            // Skip duplicates
            if (!empty($email['message_id']) && isset($existingMsgIds[$email['message_id']])) {
                continue;
            }

            $msg = [
                'id' => generateId(),
                'type' => 'email_in',
                'from' => $email['from_email'],
                'from_name' => $email['from_name'],
                'body' => $email['body'],
                'timestamp' => $email['date'],
                'message_id' => $email['message_id'],
            ];

            // Try to thread into existing ticket
            $ticketIdx = findTicketByReferences($tickets, $email['in_reply_to'], $email['references']);

            if ($ticketIdx !== null) {
                $tickets[$ticketIdx]['messages'][] = $msg;
                $tickets[$ticketIdx]['updated'] = $email['date'];
                // If ticket was resolved/closed, reopen it
                if (in_array($tickets[$ticketIdx]['status'], ['ratkaistu', 'suljettu'])) {
                    $tickets[$ticketIdx]['status'] = 'kasittelyssa';
                }
                $threadedCount++;
            } else {
                // New ticket
                $ticket = [
                    'id' => generateId(),
                    'subject' => $email['subject'] ?: '(Ei aihetta)',
                    'from_email' => $email['from_email'],
                    'from_name' => $email['from_name'],
                    'status' => 'uusi',
                    'assigned_to' => '',
                    'created' => $email['date'],
                    'updated' => $email['date'],
                    'message_id' => $email['message_id'],
                    'messages' => [$msg],
                ];
                $tickets[] = $ticket;
                $newCount++;
            }

            if ($email['message_id']) $existingMsgIds[$email['message_id']] = true;
        }

        // Sort tickets by updated date (newest first)
        usort($tickets, function($a, $b) {
            return strcmp($b['updated'], $a['updated']);
        });

        saveTickets($tickets);
        addLog('ticket_fetch', '', '', "Haettu sähköpostit: {$newCount} uutta tikettiä, {$threadedCount} ketjutettu");
        echo json_encode(['success' => true, 'new_tickets' => $newCount, 'threaded' => $threadedCount, 'total' => count($tickets)]);
        break;

    case 'ticket_reply':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $body = trim($input['body'] ?? '');
        if (empty($body)) {
            http_response_code(400);
            echo json_encode(['error' => 'Viesti ei voi olla tyhjä']);
            break;
        }
        $tickets = loadTickets();
        $found = false;
        foreach ($tickets as &$t) {
            if ($t['id'] === $id) {
                // Find last message_id for threading
                $lastMsgId = $t['message_id'] ?? '';
                $allRefs = $lastMsgId;
                foreach ($t['messages'] as $m) {
                    if (!empty($m['message_id'])) {
                        $lastMsgId = $m['message_id'];
                        $allRefs .= ' ' . $m['message_id'];
                    }
                }

                // Send email
                $subject = 'Re: ' . $t['subject'];
                $sent = sendTicketMail($t['from_email'], $subject, $body, $lastMsgId, trim($allRefs));

                if (!$sent) {
                    http_response_code(500);
                    echo json_encode(['error' => 'Sähköpostin lähetys epäonnistui']);
                    break 2;
                }

                // Add reply to ticket
                $reply = [
                    'id' => generateId(),
                    'type' => 'reply_out',
                    'from' => currentUser(),
                    'from_name' => $_SESSION['nimi'] ?? currentUser(),
                    'body' => $body,
                    'timestamp' => date('Y-m-d H:i:s'),
                    'message_id' => '',
                ];
                $t['messages'][] = $reply;
                $t['updated'] = date('Y-m-d H:i:s');
                if ($t['status'] === 'uusi') $t['status'] = 'kasittelyssa';

                $found = true;
                addLog('ticket_reply', $t['id'], $t['subject'], 'Vastasi tikettiin');
                echo json_encode($t);
                break;
            }
        }
        unset($t);
        if (!$found) {
            http_response_code(404);
            echo json_encode(['error' => 'Tikettiä ei löydy']);
            break;
        }
        saveTickets($tickets);
        break;

    case 'ticket_status':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $status = $input['status'] ?? '';
        $validStatuses = ['uusi', 'kasittelyssa', 'odottaa', 'ratkaistu', 'suljettu'];
        if (!in_array($status, $validStatuses)) {
            http_response_code(400);
            echo json_encode(['error' => 'Virheellinen tila']);
            break;
        }
        $tickets = loadTickets();
        $found = false;
        foreach ($tickets as &$t) {
            if ($t['id'] === $id) {
                $oldStatus = $t['status'];
                $t['status'] = $status;
                $t['updated'] = date('Y-m-d H:i:s');
                $found = true;
                addLog('ticket_status', $t['id'], $t['subject'], "Tila: {$oldStatus} → {$status}");
                echo json_encode($t);
                break;
            }
        }
        unset($t);
        if (!$found) {
            http_response_code(404);
            echo json_encode(['error' => 'Tikettiä ei löydy']);
            break;
        }
        saveTickets($tickets);
        break;

    case 'ticket_type':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $type = $input['type'] ?? '';
        $validTypes = ['laskutus', 'tekniikka', 'vika', 'muu'];
        if (!in_array($type, $validTypes)) {
            http_response_code(400);
            echo json_encode(['error' => 'Virheellinen tyyppi']);
            break;
        }
        $tickets = loadTickets();
        $found = false;
        foreach ($tickets as &$t) {
            if ($t['id'] === $id) {
                $oldType = $t['type'] ?? 'muu';
                $t['type'] = $type;
                $t['updated'] = date('Y-m-d H:i:s');
                $found = true;
                addLog('ticket_type', $t['id'], $t['subject'], "Tyyppi: {$oldType} → {$type}");
                echo json_encode($t);
                break;
            }
        }
        unset($t);
        if (!$found) {
            http_response_code(404);
            echo json_encode(['error' => 'Tikettiä ei löydy']);
            break;
        }
        saveTickets($tickets);
        break;

    case 'ticket_customer':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $customerId = $input['customer_id'] ?? '';
        $customerName = $input['customer_name'] ?? '';
        $tickets = loadTickets();
        $found = false;
        foreach ($tickets as &$t) {
            if ($t['id'] === $id) {
                $t['customer_id'] = $customerId;
                $t['customer_name'] = $customerName;
                $t['updated'] = date('Y-m-d H:i:s');
                $found = true;
                addLog('ticket_customer', $t['id'], $t['subject'], "Asiakkuus: {$customerName}");
                echo json_encode($t);
                break;
            }
        }
        unset($t);
        if (!$found) {
            http_response_code(404);
            echo json_encode(['error' => 'Tikettiä ei löydy']);
            break;
        }
        saveTickets($tickets);
        break;

    case 'ticket_assign':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $assignTo = trim($input['assigned_to'] ?? '');
        $tickets = loadTickets();
        $found = false;
        foreach ($tickets as &$t) {
            if ($t['id'] === $id) {
                $t['assigned_to'] = $assignTo;
                $t['updated'] = date('Y-m-d H:i:s');
                $found = true;
                addLog('ticket_assign', $t['id'], $t['subject'], "Osoitettu: {$assignTo}");
                echo json_encode($t);
                break;
            }
        }
        unset($t);
        if (!$found) {
            http_response_code(404);
            echo json_encode(['error' => 'Tikettiä ei löydy']);
            break;
        }
        saveTickets($tickets);
        break;

    case 'ticket_note':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $body = trim($input['body'] ?? '');
        if (empty($body)) {
            http_response_code(400);
            echo json_encode(['error' => 'Muistiinpano ei voi olla tyhjä']);
            break;
        }
        $tickets = loadTickets();
        $found = false;
        foreach ($tickets as &$t) {
            if ($t['id'] === $id) {
                $note = [
                    'id' => generateId(),
                    'type' => 'note',
                    'from' => currentUser(),
                    'from_name' => $_SESSION['nimi'] ?? currentUser(),
                    'body' => $body,
                    'timestamp' => date('Y-m-d H:i:s'),
                    'message_id' => '',
                ];
                $t['messages'][] = $note;
                $t['updated'] = date('Y-m-d H:i:s');
                $found = true;
                addLog('ticket_note', $t['id'], $t['subject'], 'Lisäsi muistiinpanon');
                echo json_encode($t);
                break;
            }
        }
        unset($t);
        if (!$found) {
            http_response_code(404);
            echo json_encode(['error' => 'Tikettiä ei löydy']);
            break;
        }
        saveTickets($tickets);
        break;

    case 'ticket_delete':
        requireAuth();
        if ($method !== 'POST') break;
        $input = json_decode(file_get_contents('php://input'), true);
        $id = $input['id'] ?? '';
        $tickets = loadTickets();
        $deleted = null;
        foreach ($tickets as $t) {
            if ($t['id'] === $id) { $deleted = $t; break; }
        }
        $tickets = array_values(array_filter($tickets, fn($t) => $t['id'] !== $id));
        saveTickets($tickets);
        if ($deleted) addLog('ticket_delete', $id, $deleted['subject'] ?? '', 'Poisti tiketin');
        echo json_encode(['success' => true]);
        break;

    default:
        http_response_code(404);
        echo json_encode(['error' => 'Tuntematon toiminto']);
        break;
}