diff --git a/api.php b/api.php
index c844418..1e66173 100644
--- a/api.php
+++ b/api.php
@@ -1655,6 +1655,40 @@ switch ($action) {
         saveTickets($tickets);
         break;
 
+    case 'ticket_type':
+        requireAuth();
+        if ($method !== 'POST') break;
+        $input = json_decode(file_get_contents('php://input'), true);
+        $id = $input['id'] ?? '';
+        $type = $input['type'] ?? '';
+        $validTypes = ['laskutus', 'tekniikka', 'vika', 'muu'];
+        if (!in_array($type, $validTypes)) {
+            http_response_code(400);
+            echo json_encode(['error' => 'Virheellinen tyyppi']);
+            break;
+        }
+        $tickets = loadTickets();
+        $found = false;
+        foreach ($tickets as &$t) {
+            if ($t['id'] === $id) {
+                $oldType = $t['type'] ?? 'muu';
+                $t['type'] = $type;
+                $t['updated'] = date('Y-m-d H:i:s');
+                $found = true;
+                addLog('ticket_type', $t['id'], $t['subject'], "Tyyppi: {$oldType} → {$type}");
+                echo json_encode($t);
+                break;
+            }
+        }
+        unset($t);
+        if (!$found) {
+            http_response_code(404);
+            echo json_encode(['error' => 'Tikettiä ei löydy']);
+            break;
+        }
+        saveTickets($tickets);
+        break;
+
     case 'ticket_assign':
         requireAuth();
         if ($method !== 'POST') break;
diff --git a/index.html b/index.html
index 744e2df..bbb4aaa 100644
--- a/index.html
+++ b/index.html
@@ -72,11 +72,11 @@
 
         <!-- Tabs -->
         <div class="tab-bar">
+            <button class="tab" data-tab="support">Asiakaspalvelu</button>
             <button class="tab active" data-tab="customers">Asiakkaat</button>
             <button class="tab" data-tab="leads">Liidit</button>
             <button class="tab" data-tab="archive">Arkisto</button>
             <button class="tab" data-tab="changelog">Muutosloki</button>
-            <button class="tab" data-tab="support">Asiakaspalvelu</button>
             <button class="tab" data-tab="settings" id="tab-settings" style="display:none">API</button>
         </div>
 
@@ -241,19 +241,27 @@
             <div class="main-container">
                 <!-- Listanäkymä -->
                 <div id="ticket-list-view">
-                    <div style="display:flex;justify-content:space-between;align-items:center;margin-bottom:1rem;gap:0.75rem;flex-wrap:wrap;">
+                    <div style="display:flex;justify-content:space-between;align-items:center;margin-bottom:0.75rem;gap:0.75rem;flex-wrap:wrap;">
                         <button class="btn-primary" id="btn-fetch-emails">&#128231; Hae postit</button>
                         <div class="search-bar" style="flex:1;max-width:400px;">
                             <span class="search-icon">&#128269;</span>
                             <input type="text" id="ticket-search-input" placeholder="Hae tiketeistä...">
                         </div>
+                        <select id="ticket-type-filter" style="padding:9px 12px;border:2px solid #e0e0e0;border-radius:8px;font-size:0.88rem;">
+                            <option value="">Kaikki tyypit</option>
+                            <option value="laskutus">Laskutus</option>
+                            <option value="tekniikka">Tekniikka</option>
+                            <option value="vika">Vika</option>
+                            <option value="muu">Muu</option>
+                        </select>
                         <select id="ticket-status-filter" style="padding:9px 12px;border:2px solid #e0e0e0;border-radius:8px;font-size:0.88rem;">
-                            <option value="">Kaikki tilat</option>
+                            <option value="">Avoimet</option>
                             <option value="uusi">Uusi</option>
                             <option value="kasittelyssa">Käsittelyssä</option>
                             <option value="odottaa">Odottaa vastausta</option>
                             <option value="ratkaistu">Ratkaistu</option>
                             <option value="suljettu">Suljettu</option>
+                            <option value="kaikki">Kaikki tilat</option>
                         </select>
                     </div>
                     <div id="ticket-fetch-status" style="display:none;padding:0.75rem 1rem;border-radius:8px;margin-bottom:1rem;font-size:0.9rem;"></div>
@@ -262,6 +270,7 @@
                             <thead>
                                 <tr>
                                     <th>Tila</th>
+                                    <th>Tyyppi</th>
                                     <th>Aihe</th>
                                     <th>Lähettäjä</th>
                                     <th>Viestejä</th>
diff --git a/script.js b/script.js
index 970c2ba..e746ee1 100644
--- a/script.js
+++ b/script.js
@@ -958,6 +958,13 @@ const ticketStatusLabels = {
     suljettu: 'Suljettu',
 };
 
+const ticketTypeLabels = {
+    laskutus: 'Laskutus',
+    tekniikka: 'Tekniikka',
+    vika: 'Vika',
+    muu: 'Muu',
+};
+
 async function loadTickets() {
     try {
         tickets = await apiCall('tickets');
@@ -968,7 +975,20 @@ async function loadTickets() {
 function renderTickets() {
     const query = document.getElementById('ticket-search-input').value.toLowerCase().trim();
     const statusFilter = document.getElementById('ticket-status-filter').value;
+    const typeFilter = document.getElementById('ticket-type-filter').value;
     let filtered = tickets;
+
+    // Default: hide closed tickets unless explicitly selected or "kaikki"
+    if (!statusFilter || statusFilter === '') {
+        filtered = filtered.filter(t => t.status !== 'suljettu');
+    } else if (statusFilter !== 'kaikki') {
+        filtered = filtered.filter(t => t.status === statusFilter);
+    }
+
+    if (typeFilter) {
+        filtered = filtered.filter(t => (t.type || 'muu') === typeFilter);
+    }
+
     if (query) {
         filtered = filtered.filter(t =>
             (t.subject || '').toLowerCase().includes(query) ||
@@ -976,9 +996,6 @@ function renderTickets() {
             (t.from_email || '').toLowerCase().includes(query)
         );
     }
-    if (statusFilter) {
-        filtered = filtered.filter(t => t.status === statusFilter);
-    }
 
     const ttbody = document.getElementById('tickets-tbody');
     const noTickets = document.getElementById('no-tickets');
@@ -991,8 +1008,11 @@ function renderTickets() {
         document.getElementById('tickets-table').style.display = 'table';
         ttbody.innerHTML = filtered.map(t => {
             const lastType = t.last_message_type === 'reply_out' ? '&#8594;' : (t.last_message_type === 'note' ? '&#128221;' : '&#8592;');
-            return `<tr data-ticket-id="${t.id}">
+            const typeLabel = ticketTypeLabels[t.type] || 'Muu';
+            const rowClass = t.status === 'kasittelyssa' ? 'ticket-row-active' : '';
+            return `<tr data-ticket-id="${t.id}" class="${rowClass}">
                 <td><span class="ticket-status ticket-status-${t.status}">${ticketStatusLabels[t.status] || t.status}</span></td>
+                <td><span class="ticket-type ticket-type-${t.type || 'muu'}">${typeLabel}</span></td>
                 <td><strong>${esc(t.subject)}</strong></td>
                 <td>${esc(t.from_name || t.from_email)}</td>
                 <td style="text-align:center;">${lastType} ${t.message_count}</td>
@@ -1001,7 +1021,9 @@ function renderTickets() {
             </tr>`;
         }).join('');
     }
-    document.getElementById('ticket-count').textContent = `${tickets.length} tikettiä`;
+
+    const openCount = tickets.filter(t => t.status !== 'suljettu').length;
+    document.getElementById('ticket-count').textContent = `${openCount} avointa tikettiä (${tickets.length} yht.)`;
 
     // Status summary
     const counts = {};
@@ -1015,6 +1037,7 @@ function renderTickets() {
 
 document.getElementById('ticket-search-input').addEventListener('input', () => renderTickets());
 document.getElementById('ticket-status-filter').addEventListener('change', () => renderTickets());
+document.getElementById('ticket-type-filter').addEventListener('change', () => renderTickets());
 
 document.getElementById('tickets-tbody').addEventListener('click', (e) => {
     const row = e.target.closest('tr');
@@ -1036,6 +1059,12 @@ async function showTicketDetail(id) {
                     </div>
                 </div>
                 <div style="display:flex;gap:0.5rem;align-items:center;flex-wrap:wrap;">
+                    <select id="ticket-type-select" style="padding:6px 10px;border:2px solid #e0e0e0;border-radius:8px;font-size:0.85rem;">
+                        <option value="muu" ${(ticket.type || 'muu') === 'muu' ? 'selected' : ''}>Muu</option>
+                        <option value="laskutus" ${ticket.type === 'laskutus' ? 'selected' : ''}>Laskutus</option>
+                        <option value="tekniikka" ${ticket.type === 'tekniikka' ? 'selected' : ''}>Tekniikka</option>
+                        <option value="vika" ${ticket.type === 'vika' ? 'selected' : ''}>Vika</option>
+                    </select>
                     <select id="ticket-status-select" style="padding:6px 10px;border:2px solid #e0e0e0;border-radius:8px;font-size:0.85rem;">
                         <option value="uusi" ${ticket.status === 'uusi' ? 'selected' : ''}>Uusi</option>
                         <option value="kasittelyssa" ${ticket.status === 'kasittelyssa' ? 'selected' : ''}>Käsittelyssä</option>
@@ -1063,6 +1092,13 @@ async function showTicketDetail(id) {
             });
         } catch (e) { /* non-admin may not access users */ }
 
+        // Type change handler
+        document.getElementById('ticket-type-select').addEventListener('change', async function() {
+            try {
+                await apiCall('ticket_type', 'POST', { id: currentTicketId, type: this.value });
+            } catch (e) { alert(e.message); }
+        });
+
         // Status change handler
         document.getElementById('ticket-status-select').addEventListener('change', async function() {
             try {
diff --git a/style.css b/style.css
index 7bbb053..64a83f8 100644
--- a/style.css
+++ b/style.css
@@ -1124,6 +1124,45 @@ span.empty {
     color: #555;
 }
 
+/* Ticket type badges */
+.ticket-type {
+    display: inline-block;
+    padding: 2px 10px;
+    border-radius: 10px;
+    font-size: 0.75rem;
+    font-weight: 600;
+    white-space: nowrap;
+}
+
+.ticket-type-laskutus {
+    background: #e8f5e9;
+    color: #2e7d32;
+}
+
+.ticket-type-tekniikka {
+    background: #e3f2fd;
+    color: #1565c0;
+}
+
+.ticket-type-vika {
+    background: #fce4ec;
+    color: #c62828;
+}
+
+.ticket-type-muu {
+    background: #f5f5f5;
+    color: #757575;
+}
+
+/* Active (käsittelyssä) ticket row — green tint */
+.ticket-row-active {
+    background: #e8f8e8 !important;
+}
+
+.ticket-row-active:hover {
+    background: #d5f0d5 !important;
+}
+
 /* Ticket thread */
 .ticket-thread {
     display: flex;